Terms

Copyrights and Trademarks.
The Client represents to Fantail Design, LLC  and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Fantail Design, LLC for inclusion in web pages are owned by the Client , or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Fantail Design, LLC and its subcontractors for any claim or suit arising from the use of such elements furnished by the Client.

Additional Expenses.
CLIENT agrees to reimburse Fantail Design, LLC for any additional expenses necessary for the completion of the work. Examples would be purchase a special fonts, stock photography, etc.

Additional Services.
Any revisions, additions or redesign CLIENT wishes Fantail Design, LLC to perform past the time line requirements shall be considered “additional” and will require a separate payment structure and agreement.

Completion Date.
Fantail Design, LLC and the CLIENT must work together to complete the work in a timely manner. Much of this depends on receiving the appropriate images and text from the CLIENT per agreed upon time line. We agree to work expeditiously to complete the job in a professional and timely fashion.

Payment of Fees.
In order for Fantail Design, LLC to remain in business, payments must be made promptly. Invoices are due upon receipt. Delinquent bills will be assessed a 1.5% charge if payment is not received within 30 days of the due date. If an amount remains delinquent 60 days after its due date, an additional 10% penalty will be added for each month of delinquency. Fantail Design, LLC reserves the right to remove web pages/logo from viewing on the internet until final payment is made.  

Cancellation.
In the event that work is postponed or canceled at the request of the CLIENT by letter or e-mail, Fantail Design, LLC shall have the right to bill pro rate for work completed through the date of that request, while reserving all rights under the contract. If additional payment is due, this shall be payable within thirty days of the CLIENT’s notification to stop work. In the event of cancellation, the CLIENT shall also pay any expenses incurred by Fantail Design, LLC and Fantail Design LLC shall own all right to the work.


Refund Policy.
If the CLIENT applies by letter or e-mail for a refund within 150 days of signing the contract, work already completed shall be billed at the hourly rate stated on contract and deducted from initial payment. If the work that has been completed is beyond the amount covered in the initial payment, the CLIENT shall be liable to pay for all work completed at the hourly rate stated on contract.